Richard Mullender: Former Hostage Negotiator, Scotland Yard
Richard started his career in the British Army where he saw action in Northern Ireland and helped to guard Rudolf Hess in Spandau Prison. After a period in the private sector he joined the Metropolitan Police and eventually trained as a hostage negotiator, becoming Lead Trainer for the National Hostage and Crisis Unit at Scotland Yard. Here he trained hostage negotiators across the UK and worked in an advisory capacity for the FBI, the World Food Organisation, the Indian Secret Service, the South African government under Mr Mandela, in Iraq he was involved in the rescue of Norman Kember and three UN workers in Afghanistan.
He now employs the skills that he used daily as a hostage negotiator to teach elite level listening to a much wider audience, with great success, not only are his audiences learning valuable skills, they are also being challenged and entertained. He has worked all over the world, from the City of London to the Philippines and all points in between.