Mega Trend 3 – Technology
A decade ago, it was estimated that half of all the activities people are paid to do will automated by adapting currently demonstrated technology. In 2018 IWFM published a report which highlighted a worrying lack of awareness around emerging technology and its potential impact on the workplace and facilities management profession; the overriding sentiment being that a digital facelift is more likely than any form of significant disruption. This runs counter to common convention as for centuries advancing technology has uprooted industries, created new ones and displaced labour. With machine learning dubbed the most important general purpose technology of our time, how do we future proof the profession to ride the data wave?