Richard Mullender, Former Hostage Negotiator, Scotland Yard

24 Apr 2019
14.00 – 14.45
Premium Suite, etc venues St Pauls

Richard Mullender, Former Hostage Negotiator, Scotland Yard

Building relationships within the workplace will be crucial as we take on our broader role but in order to build those relationships we need to listen. What can hostage negotiation teach us about the art of listening? This session will give you all the tips you need to go and build the relationships that count.