The first ever IWFM national conference came at a key point for the facilities management profession. Still relatively young, the function has expanded in 50 years and is now an accepted feature of any organisational structure, putting it among the largest industries in the country. In today’s fast paced environment, where standing still means going backwards, the profession is adapting to unprecedented disruption as we embark on the fourth industrial revolution – a fusing of technologies that is fundamentally changing the way we live, work and relate to one another.
In 2018 BIFM changed its name to incorporate the emerging workplace discipline as it saw businesses beginning to capitalise on this change by focusing on employee experience as the tech-redefined work environment rose up the leadership agenda in the competition for talent. This is an opportunity for the profession to demonstrate its impact on organisational performance.
This conference was curated to provide professionals with the key insights, skills and inspiration to embrace this opportunity and cement its role as core component of a successful business. Leading international speakers, award winning authors, disrupters disrupting and even a hostage negotiator took attendees through a programme that explores the macro environment, the changing nature of work, the skills required in this new world and the motivational push we need to go and make a difference in our organisations.